Disabling renewal steps can differ, depending on where you subscribed (directly through us, Apple App Store or Google Play Store). Please review below to see the steps that apply to you:
If you purchased your subscription from our website:
- Log in to your account from a desktop or mobile browser (not the mobile app) at www.unplug.app
- Click the profile photo in the top right corner and click My Account
- Click Cancel Subscription
If you purchased your subscription via Apple App Store:
- Open the Settings app
- Tap on your name
- Tap "Subscriptions"
- Select the Unplug subscription
- Tap "Cancel Subscription" to disable it from auto-renewing at the end of the current billing cycle
If you purchased your subscription via Google Play Store:
- Open the Google Play Store
- Tap Menu (3 small horizontal lines) next to "Google Play"
- Tap Subscriptions
- Select the Unplug subscription
- Tap Cancel
Need more help? Contact us at support@unplug.com.